In the recent times, people have become very conscious about being in shape. This has naturally given rise to a lot of professional fitness boot camps and well thought of fitness programs. In this competitive business, where a new fitness camp is being inaugurated every other day, it is very important to retain one’s clients.
The first step towards doing that is to modify your contract agreement. Instead of setting the monthly charge as one-twelfth that of the annual charge, modify to make it of higher cost for this monthly recurring cost. Let your clients see that the cost savings of enrolling for yearly contract comparing to engaging for short term service contract.
If they see the obvious cost savings factor, almost certain they will choose to enroll for yearly engagement instead of a couple of months. This is the first method of preventing your clients from switching to other better fitness boot camps.
It is very important to make your clients feel that they are important to you. So the moment they walk in behave as if you are very pleased. Listen to your clients very carefully to understand their problems. And let them know that you are always available for them. If your clients find a true well-wisher in you then they would not let you go off so easily.
Make sure to praise your clients generously every time they show signs of progressing towards their goal.
It is always preferable to train in groups. This ensures that a feeling of community builds up between the clients which they would not want to disturb by changing the fitness camp. Many boot camps even use the strategy of merging the male and female working areas. So the male clients would love working out at the camp, and never think of switching to another camp irrespective of lucrative offers.
However, if you think of the longer run then it must be borne in mind that there is no better way of retaining your clients like doing so by your performance. If you can make your clients achieve their targets by being a good trainer then it would act as the biggest factor preventing them from leaving the camp. If you give good service then you are guaranteed to earn your clients’ loyalty. Not only that, you can also get new clients if you manage to impress the existing ones.